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The anti-money laundering legislation of 18 September 2017 demands that all financial institutions are able to thoroughly identify their new and existing customers as based on an official identity document. Moreover, NN considers the protection of your private life and combating fraud as highly...

We will store your identity card in your customer file. When your card is scanned, your address information will be compared to the information in our database. If there are any differences, we will update these in our database.

No, that is not necessary. One-time identification is sufficient.

As beneficiary of a life insurance policy, you are entitled to the payment of a capital at the end of a contract providing the contractual conditions are met. You can accept a beneficiary by way of a rider in the insurance contract, which is signed by the policyholder whom you have designated as...

We only collect general information to be able to identify you officially. No data from your private life or medical data. Specifically, this means: your name, national register number, gender, date of birth, nationality, place of birth, current address, number of your eID, start and end date of...

The management of NN Group considered Delta Lloyd Life a complimentary partner, and decided to make a public offer on the shares of Delta Lloyd Life in 2016. The majority of the shareholders accepted and a merger process was begun which will be fully completed on 30 March 2018. Customers of Delta...

With a Solvency 2 ratio of 199% (figure fourth quarter 2017), NN is twice better capitalised than what the supervising authority prescribes. With that, NN is among the most credit-worthy of European insurance companies. The expected drop due to the take-over of Delta Lloyd has already been...

Recently terminated your contract? If you have recently terminated your contract(s) with Delta Lloyd or NN, it is possible that our administration still regards you as a customer. If this is the case, please ignore our letter. Insured via a predecessor of Delta Lloyd Life? Have you received a...

No, your products, rates and general terms and conditions do not change. You will see the NN logo on all new documents. The documents that you have at home, with the Delta Lloyd Life logo on them, will continue to be perfectly valid.

No, all current contracts remain valid, even though the NN logo is not on them. No new version can be downloaded.