Technico-Commercial Advisor in Insurance

Operations & Support
NN Insurance Belgium

You will

  • be the first point of contact for our customers and the bank branches. Phone contacts belong to your daily duties. You will also use other means of communication.
  • analyse applications carefully and you will look for the best solution. If necessary, you can consult colleagues in other departments.
  • provide the right advice in a customer-friendly way and you are customer-oriented in your approach.

You have

  • a Bachelor's degree or equivalent experience.
  • experience as a call agent or within customer service. A first experience in the insurance sector or a bank agency is considered an asset.
  • a very good knowledge of French and Dutch.

You are

  • customer-focused and the client is your priority.
  • very communicative, you are fluent on the phone and you have very good redactional skills.
  • analytical and you are able to quickly understand the essence of a problem.
  • pragmatic, you are eager to learn and you are flexible.
  • a team player.
  • flexible regarding your working hours and you are motivated to work in a changing environment.