Client Advisor in Insurances Life

Operations & Support
NN Insurance Belgium

NN operates today as a group with two different brands. You could be assigned to work at both Delta Lloyd Life (in Brussels-South) and NN (in Diegem). NN and Delta Lloyd pool their resources and we are looking for talented and ambitious colleagues like you. Your talent counts at NN and Delta Lloyd. And so does your personality. Because we want you to contribute towards something special. Our ambition is to become the most efficient insurance company, where our clients take centre stage. Helping them protect what is close to their heart. And we encourage you to come and discover a work environment that is completely future-focused. 

You will

  • be the first point of contact for our customers and the bank branches of our distribution partners. In first instance you will use the phone, but also other means of communication like e-mail.
  • analyse applications carefully and you will look for the best solution by yourself. If necessary, you can consult colleagues in other departments.
  • provide the right advice in a customer-friendly and correct way. You are always customer-oriented in your approach.

You have

  • a Bachelor's degree or equivalent experience.
  • if possible experience in a bank branch or in insurance. Experience in customer service is also a plus.
  • a very good knowledge of French and Dutch.

You are

  • customer-focused and helping the client is your passion.
  • very communicative, you are fluent on the phone and you write well.
  • analytical and you are able to quickly understand the essence of a problem.
  • pragmatic, you are eager to learn and you are flexible.
  • a born team player.
  • flexible and working in a changing environment gives you energy. Working houres are between 8 - 18, from Monday untill Friday.
  • proactive and professional. You are the visiting card of the company.